Customer & Order Support
Use this for purchase questions, download problems, missing delivery emails, book-access questions, or anything else related to your order.
[email protected]Contact It Was the Dog
Need help? You found the right human.
Questions about a purchase, download, one of the books, or the affiliate program? Send us a note. We’ll help you get pointed in the right direction without making you explain your entire puppy’s criminal history first.
How can we help?
The fastest way to reach us is by email. If your question is about an order, include the email address you used at checkout so we can help you faster.
Affiliate & Partnership Questions
Interested in promoting the books, looking for the marketing materials, or have a partnership question? Start with the Affiliate Program.
Visit the Affiliate ProgramExisting affiliates can also email [email protected].
A quick note from Johnny
If your puppy has decided today is the day to bite the furniture, forget his name, reject the crate, and pee six inches from the door, I probably have a book for that. If the problem is with your order instead of your dog, email support and we’ll get it sorted out.
Before you email, these may get you there faster.
A few common destinations are one click away.
Looking for your next book?
Browse all eight books and choose the problem your dog is giving you today.
Want the complete series?
See the full eight-book collection and the current collection savings.
Looking for dog resources?
Visit the resource page for tools and products that may make life with a dog easier.
Still need us?
Send the question to [email protected]. If it involves an order, include the email address used at checkout and the product you purchased.